BECOMING A MASTER MANAGER: A competing values approach (Robert Quinn, Lynda St. Clair, Sue Faerman, Michael Thompson, Michael McGrath)

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This title provides practical strategies for building strong managerial skills! With the new "Fourth Edition of Becoming a Master Manager: A Competency Framework", you can build practical skills in every area of managerial competency skills you'll need to thrive in the diverse situations and challenges of the new millennium! The text guides you through eight interactive learning modules covering different leadership roles, including director, producer, mentor, facilitator, coordinator, monitor, innovator, and broker. This book is designed to help you become a master manager - the text's Competing Values Framework helps you develop new ways of thinking about the competing tensions and demands that are placed on managers. The authors unique skills based approach prepares you for today's management challenges. A highly effective five step learning model (assessment, learning, analysis, practice, and application) helps you develop core leadership competencies. Real world managerial examples illustrate key concepts and offer insight into the roles that managers play in real companies.Coverage of timely topics such as emotional intelligence, mentoring/coaching, and life balance will help you keep pace with today s rapidly changing workplace.

Contents: CHAPTER 1 The Competing Values Approach to Management.The Evolution of Management Models.Action Imperatives: Collaborate, Control, Compete, Create.Organizing the Learning Process.CHAPTER 2 The Mentor Role.Understanding Self and Others.Communicating Effectively.Developing Employees.CHAPTER 3 The Facilitator Role.Building Teams.Using Participative Decision Making.Managing Conflict.CHAPTER 4 The Monitor Role.Managing Information Overload.Analyzing Core Processes.Measuring Performance and Quality.CHAPTER 5 The Coordinator Role.Managing Projects.Designing Work.Managing Across Functions.CHAPTER 6 The Director Role.Developing and Communicating a Vision.Setting Goals and Objectives.Designing and Organizing.CHAPTER 7 The Producer Role.Working Productively.Fostering a Productive Work Environment.Managing Time and Stress/Balancing Competing Demands.CHAPTER 8 The Innovator Role.Living with Change.Thinking Creatively.Managing Change.CHAPTER 9 The Broker Role.Building and Maintaining a Power Base.Negotiating Agreement and Commitment.Presenting Ideas.CHAPTER 10 Integration and the Road to Mastery.Understanding the Developmental Process.The Profile of a Master Manager.The Possibility of Self-Improvement.A COMPETING VALUES READING LIST.INDEX.

PUBLICATION DATE: August 2006