DEVELOPING YOUR PEOPLE: Coaching and Training (Daniel Kehoe)

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A 51-page guidebook. 25 action-based articles showing you how to develop your people through coaching and mentoring. Daniel Kehoe provides suggestions, checklists, strategies and tools for coaching and mentoring your people to realise their full potential. Here you will learn how to:

• Act as a facilitator and a catalyst for learning
• Successfully employ the Socratic Method
• Become a better listener
• Harness the art of reflection
• Boost receptivity of staff to training
• Plan and prepare before you train
• Incorporate coaching/mentoring into your management role
• Delegate not abdicate
• Lift self-esteem of staff
• Transform negativity

The Management in Action Series is based on discussions with more than five thousand managers, team leaders, service providers and operators dealing with real problems and issues in real time.

PUBLICATION DATE: Aug 2007