EFFECTIVE COMMUNICATION (Daniel Kehoe)

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A 51-page guidebook. 25 action-based articles showing you what and how to communicate for maximum effectiveness. Daniel Kehoe provides suggestions, checklists, strategies and tools for improving managerial communication, the oil essential to the smooth running and success of any organisation. Here you will learn how to:

• Effectively communicate the big picture
• Combat the 'mushroom' syndrome
• Become a good listener
• Employ the power of 'why?'
• Efficiently distribute information
• Respond not react
• Deal with filters, barriers and distortions
• Run more effective meetings
• Time your communications for the best results
• Speak with confidence in public

The Management in Action Series is based on discussions with more than five thousand managers, team leaders, service providers and operators dealing with real problems and issues in real time.

PUBLICATION DATE: Aug 2007