IMPROVING LEADERSHIP EFFECTIVENESS (Daniel Kehoe)

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A 51-page guidebook. 25 action-based articles showing you how to take your leadership effectiveness to the highest level. Daniel Kehoe provides suggestions, checklists, strategies and tools for developing to the utmost your qualities of leadership at the micro level. Here you will learn how to:

• Deepen your own self knowledge
• Make better decisions
• Grow as a frontline leader
• Communicate the big picture to your group
• Deal with conflict
• Generate voluntary compliance
• Negotiate more effectively
• Conduct performance appraisals
• Deal with personal problems of staff
• Manage the difficult employee

The Management in Action Series is based on discussions with more than five thousand managers, team leaders, service providers and operators dealing with real problems and issues in real time.

PUBLICATION DATE: Aug 2007