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What truly sets this book apart is its introduction of a potent,
yet simple concept terms "UGRs" (Unwritten Ground Rules). You are
taken on a journey that demonstrates the power of UGRs to dictate
corporate performance and, most importantly, you are guided through
a range of strategies that will enable you to unleash a service
revolution.
PUBLICATION DATE: 2005
| Product Code |
Description |
Attributes |
Price | |
| 9780957931602 |
Cracking the Corporate Culture Code |
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$33.00
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