With their 1994 international bestseller,
Dealing with People You Can't Stand, Drs. Rick Brinkman and
Rick Kirschner armed a civility-starved world with no-nonsense
strategies for dealing with difficult people with tact and skill.
Since then, cell phones, the Internet, voice mail, and other
technological wonders designed to bring people closer together have
only made it that much harder to avoid "people you can't stand;"
even worse, they've also created exciting new ways for annoying
people to realize their talent for being pains in the
butt.
Updated and revised for the digital age, this new edition of
Brinkman and Kirschner's bestselling guide shows readers how to
successfully combat the whiners, grenades, tanks, snipers,
close-talkers, pedants, and other rude, crude, and inconsiderate
people who can ruin your day at work, in stores, on the street, in
restaurants, at the movies, in waiting rooms, by fax, phone, and
E-mail, and in cyberspace.
PUBLICATION DATE: Feb 2002
| Product Code |
Description |
Attributes |
Price |
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| 9780071379441 |
Dealing with People You Cant Stand |
|
$32.00
|
|
|
