MANAGING DIFFICULT INTERACTIONS

You'll learn how to:

• Determine which confrontations are worth an investment of your time and energy
• Understand and manage the strong emotions that can arise during confrontations
• Design solutions that meet all stakeholders' needs
• Coach your direct reports to resolve confrontations productively

Product Code	Description	Attributes	Price
9781422125083	HBSP-PMManaging difficult inte		$22.00