Great managers do not help people overcome their weaknesses.
They do not believe that each person has unlimited potential. They
do play favourites and they break the 'Golden Rule' book everyday.
This amazing book explains why great managers break all the rules
of conventional wisdom. The front-line manager is the key to
attracting and retaining talented employees. No matter how generous
its pay or how renowned its training, the company that lacks great,
front-line managers will suffer. Great managers are the heroes of
this book. Vivid examples show how, as they select, focus, motivate
and develop people, great managers turn talent into performance.
Finally, the authors have distilled the essence of good management
practice into twelve simple questions that work to distinguish the
strongest departments of a company from all the rest. This book is
the first to present this essential measuring stick and to prove
the link between employee opinions and productivity, profit,
customer satisfaction, and the rate of turnover.
PUBLICATION DATE: Jun 2005
| Product Code |
Description |
Attributes |
Price |
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| 9781416502661 |
First, Break all the Rules |
|
$24.95
|
|
|
