PERFORMANCE MANAGEMENT: Key strategies and practical guidelines (Michael Armstrong)

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Managing staff performance is an effective mechanism for developing both staff and organizational growth. By clarifying an organization's objectives, translating these into clear individual goals, and reviewing these goals regularly, performance management provides a well-structured and effective management tool. In this fully revised new edition, Armstrong incorporates the findings of two major research projects on performance management (CIPD and e-reward) and illustrates the results with a number of pertinent case studies providing great advice from experienced practitioners. The concept and practice of performance management have been completely updated in the light of current best practice. "Performance Management" provides the ideal action plan for any manager wanting to get the best from their employees. It is packed with detailed and practical advice and this third edition is complete with fully up-to-date chapters on the basis, process and practice of performance management and on performance management roles.

PUBLICATION DATE: Jan 2007

Contents: Basis of performance management; Performance management process; Performance planning; Defining objectives and standards; Defining capability requirements; Measuring performance; Conducting performance reviews; Improving performance; Feedback, counselling and coaching; Performance management documentation; Managing organizational performance; Managing team performance; Personal development planning.